Director of Operations
Director of Operations, Chris Grundy is responsible for the management of TRC’s domestic Operations team which includes Personal Move Managers, Renter Move Managers and Support Services.
In this capacity, Chris is responsible for delivery and management of all domestic relocation services for clients’ transferring employees. Key metrics include customer satisfaction and revenue generation.
Earlier at TRC, Chris served as an Account Manager and a Personal Move Manager. Before joining TRC, Chris was a Senior Relocation Consultant / Customer Service Manager with Weichert Relocation Resources (WRRI). There, he managed client relocation accounts, including high-level executive transferee relocation processes. He created strategic home marketing plans, ensured that all documents were in compliance with policy and laws and consulted with clients on their program status and industry trends. He also served as a senior mentor and trainer to team members.
Chris has 15 years of relocation experience and has earned numerous performance awards. He holds a New Jersey real estate license and has earned the CRP (Certified Relocation Professional) designation from Worldwide ERC?.
Chris earned a B.A. in History from Shippensburg University.