Vice President, Client Services

As Vice President, Client Services, Stacy Hough ensures that TRC delivers an outstanding customer experience and builds strong client partnerships while helping to plan department strategy and goals. Stacy ensures that new clients are implemented effectively and efficiently and assists in resolving any questions or concerns. Stacy’s deep experience and problem-solving skills make her a respected member of TRC’s executive team.

Stacy has more than 15 years of employee mobility experience, serving previously as Senior Client Service Manager at a large relocation management company. She implemented new clients, managed and coordinated service delivery, recommended policy changes and process improvements and worked with the IT team to build and test client-specific products. Stacy also mentored new client service managers, training them on best practices and processes. Previously, Stacy served as Client Finance Manager, managing financial processes and resources for clients.

Earlier in her career, Stacy was Manager, Customer Finance/Associate Director, Expense Services, managing a team of Senior Financial Analysts. As Reporting Analyst, she created, compiled and ran recurring and special request reports for clients and internal team members. As Data Integrity Specialist, she assisted in reviewing, maintaining and updating information in the company database.

Stacy earned a Bachelor of Business Administration, Management Information Systems from the University of Memphis. She holds the Certified Relocation Professional (CRP) designation from Worldwide ERC^®.