A Smooth Transition for Your Assignees. More Time in Your Day for You.
Your employees are willing to relocate for a great job opportunity. An adventure. Or a little of both.
Talent knows no borders but relocating your employees across borders and managing a global workforce is more complex than ever. With comprehensive resources and over 35 years of experience, we’ve helped companies implement their global talent management strategies on six continents.
Wherever You’re Going…TRC Has Probably Been There
TRC can serve your assignees in 150 countries worldwide. Our employee-owners are experienced in working with short-term assignees, permanent transfers, localized expats, digital nomads, and more.
TRC Prepares Your Global Assignees for Success Before They Leave Home
We make sure your assignees are totally prepared for any global destination—even less developed locations—well before departure. That sets the stage for the assignee’s—and your company’s—success.
Global Partner Network for a 360° View
Our carefully selected and trained destination service partners are local experts in 150+ countries. As trusted advisors and confidantes, they make your assignees feel at home immediately. And TRC’s respected partners for visa and immigration services, cultural and language training and more deliver a fully-informed, well-rounded view of each country.
Could You Use More Hours in Your Day?
TRC’s global mobility services free you from day-to-day program management hassles. We develop a deep understanding of your talent management and assignment objectives and deliver exactly the help you need. You can focus on recruiting, developing, and retaining talent.
We’ll Even Save You Money
TRC believes in transparent, open-book pricing. We work hard to control costs and deliver optimum value for your relocation spend. We’ve helped our clients save millions in program costs.
Helping Your People Get Home Abroad
As employee-owners, we’re accountable for the success of your relocation program and your employees’ moves. Our Client Services teams are committed to making your job easier and your employees’ moves as stress-free as possible.
Client Services Manager: Your Single Point of Coordination
Curious about global relocation trends? Wondering if your program is competitive? Looking for custom reporting? Have a VIP move? Your dedicated Client Services Manager (CSM) can help. Our CSMs assist clients with:
- New policies and policy refinements
- Policy administration
- Relocation benchmarking and best practices information
- Program reporting and data analysis
- TRC’s ReloSource technology
- Group move consulting, VIP moves and other special situations
- Global relocation education and training for your staff
- Billing and other administrative questions
- Quality assurance
Relocation Counselor: Your Employees’ Single Point of Coordination
The TRC Relocation Counselor is your assignee’s single point of accountability and guide for the adventure ahead. The RC manages every detail of the process, big or small.
The RC remains in continual contact with the assignee to discuss progress and key milestones and to ensure we’re meeting the assignee’s expectations. Depending on your global relocation policy, our RCs:
- Assess the employee’s relocation needs
- Consult on and administer relocation benefits according to client policies
- Communicate with the relocating employee continually, using the employee’s preferred tool
- Explain the home sale process and discuss home marketing strategies
- Review inspections and appraisals
- Negotiate home sale contracts and buyouts
- Manage the household goods process, including survey, pack/load, delivery, and claims
- Coordinate the destination housing search
- Help transferees find a rental property
- Facilitate transferee expense reimbursements and service partner payments
- Arrange candidate, intern, and relocation travel
- Keep the transferee within the allocated relocation budget
- Escalate requests for policy exceptions
- Meet or exceed service metrics
- Recommend possible cost saving opportunities and efficiencies
Global Service Network
Making the unfamiliar familiar. TRC’s destination service partners are experts in helping your assignees feel at home. We’ve carefully built a comprehensive network of qualified destination service partners in 150 countries worldwide. The DSPs remain in continual contact with the Relocation Counselor, providing TRC with timely and important information on the progress of the move.
We know assignees see their DSP as an extension of our company and yours. So we conduct a careful due diligence process before working with any DSP. Our service partners must continually meet TRC standards for service, reporting, responsiveness, and value.
“Relocating to a new country is an extremely stressful and vulnerable time for a family. It feels like every step is a brick wall that has to be knocked down.”
“In past relocations (prior to TRC), I would have pinned the relocation company as just another organization that I would have to fight tooth-and-nail to make things happen; however, nothing could be further from my experience with TRC. My Relocation Counselor cannot be overwhelmed. She reads and follows every word and knows exactly where we are in every process at all times. She understands the difference between just doing her job, and being truly helpful. Although my Counselor is my only interface with TRC, I have no doubt the rest of the staff supporting the consultants are equally competent. TRC has truly made our expatriation survivable and has been our biggest cheerleader along the way. We look forward to working with them in the future.”
Featured Resource: International Employee Mobility Best Practices
Global relocation best practices are changing to reflect the new norms of the working world. Our all-new ebook will bring you up to speed!
From Pre-Assignment to Repatriation, TRC Has You Covered
We demystify global relocation for you and your employees, making the process less stressful and more successful.
Pre-Assignment Services
An international assignment is a vote of confidence in an employee and a big investment for your company. TRC’s Pre-Assignment Services help prepare that employee and your company for success.
- International Relocation Policy Development and Consulting
- International Assignment Budgets
- Employee Assignment Letters
- Expatriate Payback Agreements
- Pre-Assignment Visit
- Candidate Assessment
- Spouse/Partner Career Counseling
- Cultural Training
- Language Training
- Tax Planning
- Visa and Immigration
- Banking
- Insurance
- Automobile Purchase/Lease
- Furniture Leasing Assistance
Transition Services
Get off to a fast start. TRC’s Transition Services help to get the new assignee settled in and productive as quickly as possible.
- Temporary Housing
- School Search
- International Home Finding Services
- Settling-In Services
- American Welcome
- Move Management
On-Assignment Services
TRC’s On-Assignment Services eliminate the hassle of worrying about the departure home and dealing with a landlord in an unfamiliar country. We also process the employee’s expense reports promptly and accurately.
- Property Management
- Tenancy Management
- Expense Management
Repatriation Services
Some companies are tempted to economize on repatriation services. But with more than 25 percent of international assignees leaving their employer within two years of returning, it’s a false economy. TRC’s Repatriation Services help you plan for a successful return at the beginning of the assignment.
- Host Country Departure Services
- Move Management
- Temporary Housing
- Home Finding Services
- Cultural Training
- Spouse/Partner Career Counseling
Our Resources
International Employee Relocation Resources
Be on the leading edge of relocation and assignment management trends. For relocation pros and novices alike.
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Ready to make your global mobility program even better? Let’s move.
You’ve got a destination. We’ve got the plan to get you there. Let’s get started.
