TRC Global Mobility, Inc. (TRC) is pleased to announce that Steve Townsend, CRP, GMS-T, has been promoted to the role of Senior Vice President, Client Services. As a member of TRC’s executive team, Steve will lead TRC’s Operations and Client Relations functions and report to TRC’s President.
Steve has been an integral part of TRC’s business development effort since 2011, representing TRC in the Southwestern and Southern U.S.
He had a long and successful career in operations management before joining TRC. In his 17-year career at Prudential Relocation, Steve served as Vice President, Relationship Management. As one of Prudential’s senior operations leaders, Steve directed multiple teams in client relations and service delivery, achieving an overall client retention rate of 98 percent. Earlier at Prudential, he served as Vice President, Client Services. Steve began his career at a mid-sized energy company, where he directed an in-house mobility team, redesigned and enhanced the employee domestic relocation policies, and managed the sales of corporate owned real estate.
Said TRC President Sean Lickver, CRP, GMS, “Steve is excited about the opportunity to serve the company in a new way and I’m equally excited about the energy and expertise he’ll bring to serving our clients and their relocating employees.”
Steve holds the Certified Relocation Professional (CRP) and Global Mobility Specialist-Talent (GMS-T) designations from Worldwide ERC®. He has served as a board member for the Houston Relocation Professionals, Northern Texas Relocation Professionals and the Arizona Relocation Alliance. In 2018, Steve was awarded the Saul Gresky Award by the North Texas Relocation Professionals (NTRP) for his commitment to customer satisfaction and contributions to the relocation profession.
About TRC Global Mobility
TRC Global Mobility employees aren’t just knowledgeable talent mobility professionals: they own the company! They understand that your satisfaction and success is their success. So they have every reason to go the extra mile in developing creative solutions for clients and delivering outstanding service to relocating employees. TRC brings clients over 30 years of experience, a flat, transparent organization and an independent structure that supports fresh ideas and customized solutions. As an independent company, TRC is free from corporate bureaucracy and preconceived notions. TRC’s talent mobility services enable you to have the most capable people in the locations where they can support your success, in over 150 countries worldwide.